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General Information

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Cancellation policy

Any change or cancellation in total or in part of the reservation must be completed before midday (12.00) of the day before arrival by either fax or email. No changes/cancellations (even partial) upon check-in. No refunds. Phone cancellations will not be accepted.
Your credit card will be charged in cases of “no show” or changes made not according to cancellation policy above. The amount charged will be the total of the first night of your reservation.
Payment is upon arrival. Check-out is no later than 10am. Late check outs will be charged in any case with the following day. Please contact us if your arrival time change from the one in the booking. We reserve the right to give away your bed if you come later than 5 hours after expected arrival time.
We reserve the right to abandon or cancel reservations if the given information is incorrect or false and to refuse accommodation to anyone or end their stay before the reservation finishes if standards of behavior are not met, in cases such as this no money will be refunded to the guests.
We make every effort to accommodate you in the room of your choice. However, because of the nature of our business, we may have to place you in a different room. As a result the balance to be paid upon arrival can be slightly different to what is stated on your confirmation.
Guests with children under the age of 10 are requested to book private accommodations. People cannot share one dorm bed. Bed linens and blankets are included in the price. Towels can be rent for 2 euro. No soaps are provided.